/* Service desk look: the website's light skin (site/site.css, data-skin="4"). White and pale blue surfaces, the
   site's type stack, its card and button style. One light look, no dark variant. Contrast checked for WCAG AA:
   body #11181f, secondary #46525e and #5d6873, action #246fa8 on white and on #eef6fc. */
:root{
  --bg:#fff; --bg2:#f5f7f9; --pale:#eef6fc; --pale2:#e9f4fc; --ink:#11181f; --sub:#46525e; --dim:#5d6873;
  --rule:#e3e9ee; --rule2:#dbe6ee; --deep:#246fa8; --deep2:#1d5e8f; --sky:#7ebbe7; --teal:#90cdc6;
  --field:#f1f5f8; --fieldline:#6f7b86; --good:#1f7a52; --warn:#8a5408; --bad:#a1261b;
  --accent:var(--deep); --line:var(--rule2); --card:#fff;
  --display:-apple-system,"SF Pro Display","Segoe UI Variable Display","Segoe UI",system-ui,sans-serif;
  --font:-apple-system,"SF Pro Text","Segoe UI Variable Text","Segoe UI",system-ui,sans-serif;
  --mono:"SF Mono","Cascadia Mono",ui-monospace,Menlo,monospace;
  --shadow:0 1px 0 rgba(255,255,255,.9) inset,0 18px 50px rgba(36,111,168,.12),0 2px 8px rgba(17,24,31,.05);
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;min-height:100vh;background:linear-gradient(180deg,var(--pale2) 0,#fff 420px) no-repeat,var(--bg);color:var(--ink);
  font:400 16px/1.5 var(--font);-webkit-font-smoothing:antialiased}
a{color:var(--deep);text-underline-offset:3px}
:focus-visible{outline:2px solid var(--deep);outline-offset:2px;border-radius:6px}
.vh{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
[hidden]{display:none!important}
h1,h2,h3{font-family:var(--display);color:var(--ink);letter-spacing:-.01em}
h2{font:600 13px var(--display);color:var(--sub);margin:22px 0 10px;text-transform:uppercase;letter-spacing:.06em}
.card h2:first-child{margin-top:0}
.muted{color:var(--dim);font-size:14px}
.small{font-size:13px}
.mono{font-family:var(--mono)}
.ok{color:var(--good)} .err{color:var(--bad);min-height:20px;font-size:14px;font-weight:500}

/* header with the look-up bar: on every owner and staff screen */
header.top{position:sticky;top:0;z-index:10;background:rgba(255,255,255,.82);backdrop-filter:saturate(1.8) blur(20px);
  -webkit-backdrop-filter:saturate(1.8) blur(20px);border-bottom:1px solid rgba(17,24,31,.06);padding:8px max(16px,calc(50% - 460px)) 10px}
header.top .bar{display:flex;align-items:center;gap:10px;min-height:44px}
header.top .home{display:inline-flex;align-items:center;gap:10px;min-height:44px;text-decoration:none;color:var(--ink);border-radius:8px}
header.top .home img{width:26px;height:26px}
header.top .w{font:600 14px var(--display);letter-spacing:.02em;color:var(--sub);white-space:nowrap}
header.top .who{margin-left:auto;font-size:13px;color:var(--dim);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lookup{display:grid;grid-template-columns:1fr auto;gap:8px;margin-top:6px}
.lookup input{min-height:48px}
.lookup .b{width:auto;padding:0 18px}
.lres{margin-top:8px;background:#fff;border-radius:16px;box-shadow:var(--shadow);max-height:60vh;overflow:auto}
.lres .row{padding:10px 14px}
.lres .none{padding:14px;color:var(--dim)}

main{max-width:920px;margin:0 auto;padding:12px 16px 104px}
section{display:none} section.on{display:block}
.pagehead{font:600 24px/1.2 var(--display);letter-spacing:-.02em;margin:14px 0 4px}

/* cards, tiles, lists */
.card{background:rgba(255,255,255,.94);border-radius:20px;box-shadow:var(--shadow);padding:18px;margin:12px 0}
.tiles{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px}
.tile{background:#fff;border-radius:16px;box-shadow:var(--shadow);padding:12px 14px}
.tile .k{color:var(--dim);font-size:13px} .tile .v{font:600 22px var(--display);letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.flow{display:flex;gap:8px;overflow-x:auto;padding:2px 2px 8px}
.st{flex:0 0 auto;min-width:92px;min-height:56px;background:#fff;border:0;border-radius:14px;box-shadow:0 0 0 1px var(--rule2);padding:8px;text-align:center;color:var(--ink);font:inherit;cursor:pointer}
.st:hover{box-shadow:0 0 0 1px var(--deep)}
.st .n{font:600 19px var(--display)} .st .l{font-size:12px;color:var(--dim)}
.st.good .n{color:var(--good)} .st.warn .n{color:var(--warn)} .st.bad .n{color:var(--bad)} .st.on{box-shadow:0 0 0 2px var(--deep)}
.list .row,.lres .row{display:flex;justify-content:space-between;gap:12px;min-height:48px;padding:12px 4px;border-bottom:1px solid var(--rule);align-items:center}
.row[role=button],.row[onclick]{cursor:pointer}
.row[role=button]:hover{background:var(--pale)}
.row .a{flex:1;min-width:0} .row .a b{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:600}
.row .m{color:var(--dim);font-size:13px} .row .r{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}
.pill{display:inline-block;font-size:12px;font-weight:500;padding:2px 9px;border-radius:999px;background:var(--pale);color:var(--sub)}
.pill.good{background:#e2f3ea;color:var(--good)} .pill.warn{background:#fbeedb;color:var(--warn)} .pill.bad{background:#fbe4e2;color:var(--bad)}
.ev{font-size:14px;color:var(--sub);padding:4px 0} .ev b{color:var(--ink);font-weight:600}

/* forms: every input has a label */
label{display:block;font:500 14px var(--font);color:var(--sub);margin:12px 0 4px}
label.check{display:flex;gap:10px;align-items:center;min-height:44px;margin:6px 0;color:var(--ink);font-weight:400}
label.check input{width:22px;height:22px;min-height:0;margin:0}
input,select,textarea{font:inherit;width:100%;min-height:48px;padding:10px 14px;border:0;border-radius:14px;background:var(--field);color:var(--ink);
  box-shadow:inset 0 0 0 1px var(--fieldline);transition:box-shadow .2s,background .2s}
textarea{min-height:88px;resize:vertical}
input:focus,select:focus,textarea:focus{background:#fff;box-shadow:inset 0 0 0 1px var(--deep),0 0 0 3px rgba(36,111,168,.35);outline:none}
input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid var(--deep);outline-offset:2px}
input::placeholder,textarea::placeholder{color:var(--dim)}
button.b,a.b{display:inline-flex;align-items:center;justify-content:center;gap:8px;width:100%;min-height:48px;padding:10px 16px;border:0;border-radius:14px;
  background:var(--deep);color:#fff;font:500 16px var(--font);text-decoration:none;cursor:pointer;transition:background .2s,transform .2s}
button.b:hover,a.b:hover{background:var(--deep2)}
button.b.quiet,a.b.quiet{background:var(--pale);color:var(--deep);box-shadow:inset 0 0 0 1px var(--rule2)}
button.b.quiet:hover,a.b.quiet:hover{background:#e1eef9}
button.b.danger{background:#fbe4e2;color:var(--bad)}
button.b.danger:hover{background:#f7d4d0}
button.b[aria-pressed=true]{background:var(--ink);color:#fff;box-shadow:none}
button.b:disabled{opacity:.55;cursor:default}
button.link{background:none;border:0;color:var(--deep);font:inherit;text-decoration:underline;text-underline-offset:3px;min-height:44px;padding:0 4px;cursor:pointer}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px} .grid3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:10px}
.stack>*+*{margin-top:10px}
table{width:100%;border-collapse:collapse;font-size:14px} th,td{padding:8px 6px;border-bottom:1px solid var(--rule);text-align:left}
th{color:var(--sub);font-weight:600} td.r,th.r{text-align:right;font-variant-numeric:tabular-nums}

/* bottom tabs */
nav.tabs{position:fixed;bottom:0;left:0;right:0;display:flex;background:rgba(255,255,255,.92);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);
  border-top:1px solid var(--rule);z-index:5;padding-bottom:env(safe-area-inset-bottom)}
nav.tabs button{flex:1;min-width:0;min-height:58px;background:none;border:0;color:var(--dim);padding:8px 2px 10px;font:500 12px var(--font);position:relative;cursor:pointer}
nav.tabs button.on{color:var(--deep);font-weight:600;box-shadow:inset 0 3px 0 var(--deep)}
.count{display:inline-block;min-width:20px;margin-left:4px;padding:1px 6px;border-radius:999px;background:var(--deep);color:#fff;font:600 11px/16px var(--font)}
.count:empty{display:none}
#toast{position:fixed;top:12px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 16px;border-radius:14px;display:none;z-index:20;font-size:15px;max-width:90vw}

/* service view */
.back{display:inline-flex;align-items:center;min-height:44px;font-weight:500;text-decoration:none}
.person .name{font:600 26px/1.15 var(--display);letter-spacing:-.02em;margin:0;overflow-wrap:anywhere}
.person .tags{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin:8px 0 4px}
.facts{margin:12px 0 0;display:grid;gap:10px}
.facts dt{font-size:13px;color:var(--dim)} .facts dd{margin:0;font-size:16px;overflow-wrap:anywhere}
.facts dd a{display:inline-flex;align-items:center;min-height:44px}
.lead{font:500 18px/1.4 var(--display);margin:0;color:var(--ink)}
.actions{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin:12px 0}
.seg{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-bottom:12px}
.seg .b{min-height:44px;font-size:14px;padding:6px}
.paper{position:relative;overflow:hidden;border-radius:12px;background:#fff;box-shadow:0 0 0 1px var(--rule2)}
.paper iframe{border:0;width:816px;height:1100px;transform-origin:0 0;display:block;background:#fff}
.hist .item{padding:10px 0;border-bottom:1px solid var(--rule)}
.hist .item:last-child{border-bottom:0}
.hist .t{font-weight:600} .hist .when{font-size:13px;color:var(--dim)} .hist .x{font-size:15px;color:var(--sub);overflow-wrap:anywhere}
.codes{display:grid;grid-template-columns:1fr 1fr;gap:6px 14px;font:500 15px var(--mono);margin:10px 0;padding:12px;background:var(--pale);border-radius:12px}
.qr{display:block;width:200px;height:200px;margin:10px 0;border-radius:8px;box-shadow:0 0 0 1px var(--rule2)}
.key{font:500 15px var(--mono);letter-spacing:.06em;overflow-wrap:anywhere;background:var(--pale);padding:8px 10px;border-radius:10px}

@media (max-width:420px){
  header.top .w{font-size:13px}
  .grid3{grid-template-columns:1fr}
}
@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important}}